Shipping policy
Welcome to Tvaasht.
Below is our complete shipping information to help you understand how your order is processed and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days.
During sales/festive seasons, processing may take an additional 1–2 days.
You will receive a confirmation email once your order is placed and another when it has been shipped.
2. Shipping Time & Delivery
India
Standard Delivery: 3-5 business days
Express Delivery (if available): 2–3 business days
International Shipping :
Standard: 10–18 business days
Delivery times may vary based on customs and destination country.
Note: Actual delivery time may be affected by carrier delays, public holidays, weather, or unforeseen circumstances.
3. Shipping Charges
Shipping fees are calculated at checkout based on your location and order size.
Free shipping may be available on orders above a certain value (if applicable).
4. Order Tracking
Once your order is shipped, you will receive a tracking number by email/SMS.
You can track your package anytime using our Track Order page or the carrier’s website.
5. Incorrect Address
If you entered an incorrect shipping address:
Contact us within 12 hours of placing the order.
Once the order is shipped, we cannot modify the address.
6. Lost / Delayed Packages
If your order is delayed or seems lost:
Contact us at support@tvaasht.com
We will coordinate with the courier to assist you.
Tvaasht is not responsible for:
Delays caused by the courier
Incorrect addresses provided by the customer
Customs delays (for international orders)
7. Damaged or Missing Items
If your product arrives damaged or a part of your order is missing:
Take clear photos/video and contact us within 48 hours
We will help with a replacement or resolution
8. Contact Us
If you have any shipping-related questions, feel free to reach out:
📩 Email: support@tvaasht.com
📞 Phone :
🕒 Support Hours: Mon–Sat, 10 AM – 6 PM